Consolidation expected after Covid-19 agency business slump

This is a 29.5.20 PIE News article for which I was interviewed. Below are my answers in their entirety. What role will agents play in the recovery from Covid-19? Obviously, because international travel will be limited for quite some time, institutions that partner with education agents will have to rely on them now more than … Continue reading Consolidation expected after Covid-19 agency business slump

Secret (Education) Agents' Cover Blown!

Courtesy of Robert Canfield, Dribble Spying in the Education Industry: Room for Improvement? Maybe some company staff have more time on their hands because of the COVID-19 pandemic and its decidedly adverse impact on the economy, including the education industry. Or maybe they simply don't have enough to do. Whatever the reason, I've seen an … Continue reading Secret (Education) Agents' Cover Blown!

“Ethical agents should support direct student admissions”

Students occasionally ask one co-author, who has lived and worked in Viet Nam since 2005, whether or not they can apply directly. The answer is an enthusiastic ‘Yes’, if they feel sufficiently confident. The original working title, Imagine a World Without Agents, We Wonder If You Can - with a grateful nod to John Lennon … Continue reading “Ethical agents should support direct student admissions”

Commissions-Based International Student Recruitment Agents: Is There a Better Way?

Wednesday, May 29, 10:00 AM - 11:00 AM   If you're planning to attend the 2019 annual conference of NAFSA:  Association of International Educators in Washington, D.C. and you're interested in this topic, mark your conference calendar!   Join me, Eddie West, session chair and Executive Director, International Programs, University of California-Berkeley Extension, and Mayumi Kowta, Director, International Programs California … Continue reading Commissions-Based International Student Recruitment Agents: Is There a Better Way?

Unofficial, Pre-Conference Seminar About Commissions-Based Recruitment @ NAFSA 2019

 Ethical Commissions-Based Recruitment:  The Need for a New Way Join Mark Ashwill, managing director and co-founder of Capstone Vietnam, a full-service educational consulting company in Viet Nam and former country director of the Institute of International Education-Viet Nam, Eddie West, assistant dean, UC Berkeley Extension, and executive director, international programs, and former director of international … Continue reading Unofficial, Pre-Conference Seminar About Commissions-Based Recruitment @ NAFSA 2019

International recruitment – Are education agents welcome?

This is the second in a series of co-authored articles about commissions-based recruitment of international students.  The other co-author is Eddie West, executive director of international programs at UC Berkeley Extension. Previously, he served as director of international initiatives at the National Association for College Admission Counseling (NACAC). Eddie blogs at International Education Insights. The first article, … Continue reading International recruitment – Are education agents welcome?

An ethical approach to commissions-based recruitment

Below is the unabridged version of an article with the above title that Eddie West and I wrote for University World News (UWN).  Follow this link to read that version. Incentive-Based Compensation & International Student Recruitment: Is There a Better Way?  By Mark A. Ashwill & Eddie West The agent issue in the US is reminiscent … Continue reading An ethical approach to commissions-based recruitment

“We’ll Become Your Partner, If…

You Send Us a Student" I recently had a chat with a US higher education colleague about whether or not it would be advisable for his institution to require prospective education agents to send them at least one student before signing an agent agreement.  Think of it as a test that prospective agents need to … Continue reading “We’ll Become Your Partner, If…

Working with Education Agents: A View from Vietnam

Below are a couple of excerpts from a blog post I wrote at the invitation of NAFSA's International Enrollment Management (IEM) Knowledge Community.   While there are some indications that growing numbers of students, who are better informed and more empowered than ever, are applying directly to foreign educational institutions - a trend that we should all encourage because … Continue reading Working with Education Agents: A View from Vietnam

Q: How to Choose an Education Agent? A: Use Your Best Judgement

And Don't Forget the Tried-and-True Carrot & Stick Approach Colleagues sometimes ask me to recommend education agents in Viet Nam. While I'd like to be able to help them in this regard, I can't.  The simple reason is that this is such a problematic (read shady) and unregulated sector.  There is no one (or one … Continue reading Q: How to Choose an Education Agent? A: Use Your Best Judgement